You have spent a lot of time and money searching for the perfect car. You finally found it. It is in excellent condition, has low mileage, and is even affordable! But when you go to pick up your new (used) vehicle, you are told that there is an issue with its engine. The salesperson informs you that the warranty company will fix it because they cover all the mechanical problems under their warranty agreement. But then, after being without your vehicle for weeks while waiting on repairs to be completed-you find out from the dealership that the company denied coverage because they determined there was no defect with the engine at all.
This may leave many people wondering what to do next? Luckily for you, we are here to help!
Be Sure To Read The Fine Print
There are many things that can affect whether or not you will receive the best car warranty of 2021, such as mileage limit and age of the vehicle. Never assume anything! If you want coverage for major engine issues, make sure it is listed in the fine print before signing any contracts.
Get All Your Paperwork In Order
This means making sure you have receipts and copies of everything that has been serviced on the vehicle before taking it to a mechanic for repairs. You will also need any other documents related to ownership, such as registration or title information. Without this important documentation, things could go wrong quickly when trying to get your car fixed.
Investigate The Warranty Company – Before Signing Any Contracts
When choosing a warranty service provider, make sure that they are reputable and have been around for at least five years or more. This may seem like common sense, but there are many people who just go for the first one that they find. This is not a good idea!
Check out their website to see what other people are saying about them and make sure that any reviews you read are recent (within three months of the review date). Also, be sure to contact multiple dealerships in your area for information on which warranty service providers they work with.
Know Your Rights
It is important to understand the warranty agreement you are signing in order to determine what type of coverage you need and for how long. It also helps if any exclusions prevent them from paying out on repairs like “cosmetic damage” or “mechanical issues determined by third party technicians,” etc.
Be Flexible When Dealing With A Problem Car
Suppose your vehicle does not function properly after repair. In that case, it may become necessary to turn the vehicle over to another mechanic at some point during its ownership life cycle (whether paid for by yourself or under warranty). If this happens, make sure you get documentation stating that it’s being turned over due to more than a simple fix so the warranty company can’t turn around and say there wasn’t a defect with the engine, to begin with.
Get Documentation Of Everything
It is essential that you keep all documents from your repairs (performed by either yourself or the dealership) in order to show proof that you did have some type of problem, whether it was mechanical or not. This will provide more than enough evidence that you will have to pay out on an agreed-upon repair amount. So make sure you don’t lose these crucial documents when travelling back and forth between places for repairs.
Do Not Let The Warranty Company Intimidate You
If they are trying to get out of paying, there is most likely a reason why and it will be in your best interest to fight for what is rightfully yours-a vehicle that works! If this means hiring an attorney, then so be it. You could end up paying a lot less in attorney fees than what you paid for your warranty in the first place.
Read Through All Of Your Contract Information Before Signing On The Dotted Line
This is vital if you want to ensure that there are no surprises at any point during ownership with your vehicle! If something seems fishy or like it is not in your best interest, then you may want to consider taking a step back and looking at the contract more closely.
Let Them Know That This Is An Important Issue For You
If they have denied warranty coverage for no real reason, it shows that there was something wrong with their service or company policies which means they should have a better explanation for why you are not covered.
Find Out Whether Or Not There Is Another Warranty Company That Would Work With Your Dealership
If the dealer tells you they only take care of one specific warranty service provider, it probably means something went wrong during their negotiations with them, which could be why you are not covered! If this is true, it would be in your best interest to find another warranty company that they work with and take your vehicle over there.
How Do You Deal With Warranty Issues?
Sometimes warranty issues can be frustrating. Manufacturers have a process by which you must file your claim, and it can take 15-45 days before they get back to you with their decision on whether or not the repairs will be covered under warranty. This is what I call “warranty hell”; no one wants to go through it! If this sounds familiar, read on as we give some helpful tips for dealing with auto warranty companies for the best results in getting everything resolved quickly and easily.
There are many different auto warranty companies that you can choose from. But, it is important to do your research before picking one for a few reasons. First of all, the company’s reputation should be considered because some have higher ratings than others and may offer more benefits such as roadside assistance or other perks like discounts on rental cars while yours is being serviced. Secondly, they might not provide coverage in certain states, which could end up costing you extra money if something goes wrong with your car.
Finally, make sure you read through their contracts thoroughly before signing anything so there will be no surprises down the road. And don’t forget- sometimes quality customer service trumps price! A reputable dealer or manufacturer’s warranty plan often.